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Support

Human help when it matters—clear answers when it doesn't.

The fastest emails include the URL, what you expected, and what happened. We read everything; we prioritize safety and billing with care.

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Coming soon — email is the best channel today.

FAQ

Common questions

Don't see your issue? Email us—we fold real threads into this list.

After you sign up, check your inbox for a verification link. If it expired, use the resend option on the login screen or email us from the address you registered.

Still stuck?

Screenshots + URL + one line for expected vs. actual gets the fastest fix.

Write support@hives.app

Security & abuse

Phishing or fraud: same inbox. Put Urgent—safety in the subject.

Status page

Public status is on the roadmap. Incidents go to active workspaces by email.